The Erie Insurance Group was founded in 1925 by H. O. Hirt in Erie, Pennsylvania with a single purpose in mind: "To provide our policyholders with as near perfect protection as is humanly possible, and to do so at the lowest possible cost."

We realize that each policy sold is a promise of service; a promise we're prepared to keep. That's why we use our own trained adjusters, whenever possible, ensuring that your claim will be settled quickly and fairly. It's also why we offer Policyholder services such as:

• claims contact standards ensuring you'll be promptly contacted after reporting a loss, in most cases that same day.
• after-hours claim service allowing you to report losses after normal business hours, on weekends, and on holidays, by calling 1-800-533-3982.
• emergency response teams that can be mobilized in a moment's notice to react to disasters.
• a fully staffed customer service department which is available to answer questions between 8:00 and 5:30, Monday through Friday, at 1-800-458-0811, ext. 3000.
• In Sync, a magazine designed specifically for Policyholders, which offers consumer and safety information.
• Erie Insurance Online, Erie's site on the internet at www.erie-insurance.com, provides Policyholders with quick, efficient access to information and services.

The Erie Insurance Group offers more than insurance products. Our goal is to provide a "total package." This means developing a long-term, mutually beneficial relationship.

Both Erie Insurance Exchange and Erie Insurance Company have earned A++ ratings, the highest possible rating, given by the A.M. Best Company, America's leading authority on insurance company performance.